Technical queries
If you have a technical query not covered by the training knowledge or ECP Appendices, please email bss.office@boatsafetyscheme.org and put the installation, appliance, topic and, where relevant, the BSS Check reference in the subject line.
For urgent advice you can always call a BSS team member, we can all be contacted through the office number 0333 202 1000
When you call, say that you are an Examiner and the type of query, i.e.:
- technical
- a BSS Database/website
- administrative query.
You may also wish try to connect directly with a member of the team, remembering that they may not be able to reply immediately:
|
Technical and BSS Database enquiries |
Technical Quality Manager |
0333 202 1000 |
|
Technical and boat incident information |
Technical Administrator |
0333 202 1000 |
|
Marketing, website, and boat incident information |
Communications Manager, Rob McLean |
07710 175478 |
|
BSS database (BSS Community) management and administration, Data & Research, Desk Top and Field Assessments |
Salesforce Administrator, Dave Phillips |
07780 474813 |
|
Customer Service and case (query) management, including complaints |
Customer Service Officer, Janine Stafford |
07920 415389 |